What Can We Learn When Things Go Wrong and Right?

John Whitehead
1 min readApr 24, 2024

Kouzes and Posner ask the question, “What can you learn when things don’t go as expected?” as their 4th behaviour in the practice of Challenging the Process. I want to shift that a little and ask, what can you learn when things go as expected? More of a positive right? We are really good at debriefing and deconstructing things when they go wrong, and rightly so, so that we can hopefully not do whatever that was again. But we often skirt over wins, — yea!! we did it! and move on. But what have we learned when we win or are successful… what worked?

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John Whitehead

A Certified Executive Coach (PCC) engaging Executives, Business owners, HR professionals, Managers and individuals in Leadership & Personal Development.